Credit sales in your shop: how to manage customer dues without losing money
· 5 min read · SHENZEE Tech
Credit is part of local trade. It brings loyal customers, and late payments bring cash problems. A few rules keep it under control.
1. Credit only for named customers
Never record a credit sale against a "walk-in" customer. Every unpaid bill needs a name and a mobile number.
2. Set a credit limit
Decide how much each customer may owe at one time. The system should warn you before a sale takes them over the limit.
3. Agree a payment date
Write the due date on the bill. Good software calculates it from the customer's payment terms, and shows overdue bills in one list.
4. Remind early and politely
A short reminder by SMS or WhatsApp a few days before the due date solves most late payments. Nexsora can send a payment reminder SMS for any unpaid bill on shops that have the SMS add-on switched on.
5. Allow part payments and record them
If a customer pays part of a bill, record it against that bill so the remaining balance is always correct.
6. Review the dues list weekly
Look at who owes the most and who is most overdue. Stop further credit to customers who ignore reminders.